# CxTrack

> CxTrack is an AI automation agency based in Winnipeg, Manitoba, Canada. We build AI voice agents that answer every call, custom CRMs tailored to specific industries, and AI audits that uncover hidden revenue. Founded by Manik Sharma (CEO), Slava Blinder (CTO), and Abdullah Nassar (Lead Developer & AI Engineer).

## Core Products

### AI Voice Agents
24/7 AI receptionist that handles inbound calls with sub-second latency. Qualifies leads, books appointments, routes urgent calls, and provides call summaries. Available on all paid plans. Outbound calling available on Elite Premium and Enterprise tiers.
- URL: https://cxtrack.com/voice-agents
- Pricing: Included in plans from $50/month (60 min free tier, 120 min Business, 500 min Elite, unlimited Enterprise)
- Key stats: 67% of customers hang up if they get voicemail. CxTrack ensures zero missed calls.

### Custom CRM Platform
Industry-specific CRM with 11 pre-built templates: tax/accounting, distribution/logistics, gyms/fitness, contractors/home services, healthcare, real estate, legal services, general business, agency, mortgage broker, construction. Each template customizes field names, pipeline stages, and module visibility to match the industry.
- URL: https://cxtrack.com/crm
- Pricing: Free tier available forever. Business $50/mo (first 3 months, then $150/mo), Elite Premium $350/mo, Enterprise $1,299+/mo
- Key stat: 23 hours wasted per week toggling between tools. CxTrack unifies everything.

### AI & Operations Audit
Comprehensive analysis of business operations with AI implementation roadmap. Includes process mapping, revenue leak detection, technology stack assessment, and 90-day ROI projection.
- URL: https://cxtrack.com/products/audit
- Pricing: $1,000 to $5,000+ depending on business complexity
- Key stat: $180K+ average hidden revenue uncovered per year

## AI Quarterback (Flagship Differentiator)

AI Quarterback is CxTrack's proactive business insights engine. Unlike traditional CRM dashboards that show static reports, Quarterback continuously scans your CRM data and surfaces actionable insights before revenue is lost.

### Six Insight Types:
1. **Stale Deals** - Deals sitting in a pipeline stage too long without movement
2. **Inactive Customers** - Customers not contacted within a configurable threshold
3. **Overdue Tasks** - Tasks past their due date with priority context
4. **Expiring Quotes** - Quotes approaching expiry that need follow-up
5. **Overdue Invoices** - Unpaid invoices past due with outstanding amounts
6. **Follow-Up Reminders** - Scheduled follow-ups that are past due

### One-Click Actions:
When you click any insight, CoPilot enters "Quarterback Mode" and offers:
- Draft a follow-up email (auto-populated with customer context)
- Draft a quick SMS text
- Script an outgoing call (Elite Premium+ plans)
- Custom action via free-form CoPilot chat

AI Quarterback is included on all plans at no extra cost. No configuration required -- it works from day one.
- URL: https://cxtrack.com/ai-quarterback

## Key Features

- **AI CoPilot**: Digital strategist with deal insights, email drafts, task prioritization, performance audits, conversation summaries, and next-best-action recommendations. Powers Quarterback Mode. https://cxtrack.com/copilot
- **Workflow Automations**: Visual drag-and-drop builder with smart triggers, multi-step sequences, conditional logic, webhooks, and audit trail. https://cxtrack.com/automations
- **Visual Pipelines**: Drag-and-drop deal management with custom stages, revenue forecasting, stale deal alerts (via Quarterback), and win/loss analysis. https://cxtrack.com/pipelines
- **Smart Scheduler**: AI-powered calendar booking synced with voice agents. Buffer time, meeting types, team scheduling, reminders, Google/Outlook/iCal sync. https://cxtrack.com/calendar
- **Omnichannel Inbox**: Unified SMS, email, and WhatsApp inbox. Templates, auto-assignment, AI suggestions, read receipts, bulk messaging. https://cxtrack.com/inbox
- **Team Collaboration**: Role-based access, internal notes, task assignment, activity feed, leaderboards, audit logs. https://cxtrack.com/team

## Pricing

| Plan | Monthly Price | Users | Voice Minutes | Key Features |
|------|--------------|-------|---------------|--------------|
| Free | $0 forever | 1 | 60 min (inbound) | Core CRM, 30-day full trial |
| Business | $50/mo* | 5 | 120 min/mo | Receipt scanning, RAG knowledge base |
| Elite Premium | $350/mo | 10 | 500 min/mo (in+out) | CoPilot, outbound calling, priority support |
| Enterprise | $1,299+/mo | Unlimited | Unlimited | Dedicated success manager, 99.9% SLA, white-glove |

*Business plan is $50/mo for first 3 months, then $150/mo. Annual billing saves 20%.

All plans include AI Quarterback, visual pipelines, workflow automations, and full CRM features.

### Custom Services
- AI & Operations Audit: $1,000 - $5,000+
- Custom CRM Build: Quote-based, starting $5,000
- Custom Integration: Quote-based, starting $500/integration

## Industries Served

CxTrack has industry-specific CRM templates for:
1. Real Estate - https://cxtrack.com/industries/real-estate
2. Healthcare - https://cxtrack.com/industries/healthcare
3. Contractors & Home Services - https://cxtrack.com/industries/contractors-home-services
4. Tax & Accounting - https://cxtrack.com/industries/tax-accounting
5. Gyms & Fitness - https://cxtrack.com/industries/gyms-fitness
6. Distribution & Logistics - https://cxtrack.com/industries/distribution-logistics
7. Legal Services - https://cxtrack.com/industries/legal-services
8. Mortgage Brokers - https://cxtrack.com/industries/mortgage-broker
9. Construction - https://cxtrack.com/industries/construction
10. Agencies (Marketing, Creative, Digital) - https://cxtrack.com/industries/agency
11. General Business - https://cxtrack.com/industries/general-business

Browse all: https://cxtrack.com/industries

## Company

- **Website**: https://cxtrack.com
- **CRM Application**: https://crm.cxtrack.com
- **About**: https://cxtrack.com/about
- **Pricing**: https://cxtrack.com/pricing
- **Book a Demo**: https://cxtrack.com/demo
- **Location**: Winnipeg, Manitoba, Canada
- **Service Area**: Canada and United States

## Case Studies

- **Real Estate Team**: 40% more leads captured with 24/7 AI voice agents. https://cxtrack.com/case-studies/real-estate-team
- **Home Services Company**: 3x faster response time with voice AI + custom CRM. https://cxtrack.com/case-studies/home-services
- **Healthcare Clinic**: 60% reduction in no-shows with automated reminders. https://cxtrack.com/case-studies/healthcare-clinic

## Extended Documentation

For more detailed information, see: https://cxtrack.com/llms-full.txt