Agencies

Clients Managed. Campaigns Delivered. Retainers Tracked.

A CRM for marketing, creative, and digital agencies. Manage client relationships, track project deliverables, and monitor retainer health.

Sound Familiar?

Client communication scattered across Slack, email, and project tools
No visibility into which retainers are at risk of not renewing
Project delivery timelines slip without proactive alerts
New business pipeline gets neglected during delivery crunch

How CxTrack Solves It

Pre-configured for agencies teams. Ready to use from day one.

Client Pipeline

Track clients from Prospect through Proposal, Onboarding, Active Retainer, and Renewal.

AI Voice Agent

Handles new business inquiries, qualifies prospects, and schedules discovery calls with the right team lead.

AI Quarterback

Flags at-risk retainers, overdue deliverables, and prospects sitting too long in the pipeline.

Retainer Tracking

Monitor monthly retainer health, scope utilization, and renewal timelines per client.

Real-World Use Cases

How agencies businesses use CxTrack every day.

New Business During Delivery Crunch

Your team is slammed with deliverables. A qualified prospect calls but nobody picks up. They hire another agency.

AI qualifies the prospect, captures their brief, and books a discovery call. Your pipeline stays healthy even during crunch.

At-Risk Retainer Detection

A client hasn't responded to your last 3 emails. By the time you notice, they've already decided not to renew.

Quarterback flags declining engagement at the first sign. You proactively schedule a check-in before it's too late.

Scope Creep Prevention

A client keeps adding 'small requests' that eat into your retainer margin. Nobody tracks the overage.

Task tracking shows hours by client vs. retainer budget. You know exactly when to have the scope conversation.

Your Pipeline Stages

Prospect
Discovery
Proposal
Onboarding
Active Retainer
Renewal

Stages are fully customizable. This is the starting template.

Your CRM Speaks Agencies

Customers
Clients
Pipeline
Client Pipeline
Products
Services

Agencies FAQs

Can I track deliverables per client?

Yes. Task management supports client-linked deliverables with due dates, assignees, and status tracking.

Does it handle multiple team members per client?

Yes. Team collaboration features let you assign roles per client account (Account Manager, Creative Lead, etc.).

How does Quarterback help with retention?

It monitors client engagement frequency, overdue deliverables, and approaching renewal dates, alerting you before a client relationship goes cold.

Ready to Transform Your Agencies Business?

Start free. AI Quarterback and your industry template activate immediately.

Stop Guessing. Start Automating.

Book a 30-minute audit. We'll map your biggest leaks and show you the exact automation roadmap. No pitch. No pressure.

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