Sound Familiar?
How CxTrack Solves It
Pre-configured for retail & storefront teams. Ready to use from day one.
Customer Journey Pipeline
Track customers from Walk-In through First Purchase, Repeat Customer, Loyalty Member, VIP, and Advocate. See who is churning before they disappear.
AI Voice Agent
Answers store calls 24/7 for hours, directions, product availability, and custom order status. Captures caller info as new leads automatically.
AI Quarterback
Flags customers who have not visited recently, vendors with overdue deliveries, and custom orders approaching their pickup date.
Inventory & Vendor Hub
Track stock levels, manage vendor relationships, set reorder points, and monitor cost of goods all within the CRM.
Your Pipeline Stages
Stages are fully customizable. This is the starting template.
Your CRM Speaks Retail & Storefront
Retail & Storefront FAQs
Can I track walk-in customers who do not make a purchase?
Yes. The CRM captures contact info from AI voice interactions, loyalty sign-ups, and manual entry. You can track the full journey from first visit to repeat buyer.
Does it handle multiple store locations?
Yes. Multi-branch support lets you track inventory, customers, and sales per location with consolidated reporting across all stores.
Can I manage custom or special orders?
Yes. The Custom Orders module tracks special requests, alterations, engraving, and made-to-order items with pickup date tracking and customer notifications.
Ready to Transform Your Retail & Storefront Business?
Start free. AI Quarterback and your industry template activate immediately.
Stop Guessing. Start Automating.
Book a 30-minute audit. We'll map your biggest leaks and show you the exact automation roadmap. No pitch. No pressure.
