Distribution & Logistics

Orders In. Deliveries Out. Everything Tracked.

A CRM for distributors, warehouses, and logistics companies. Track orders, manage inventory, coordinate with suppliers, and keep customers informed.

Sound Familiar?

Order status inquiries flood your phone lines
Inventory levels are tracked in spreadsheets that go stale
Supplier coordination requires constant manual follow-up
No single view of customer order history and preferences

How CxTrack Solves It

Pre-configured for distribution & logistics teams. Ready to use from day one.

Order Pipeline

Track orders from Quote through Processing, Shipped, Delivered, and Invoiced with full visibility.

AI Voice Agent

Handles order status inquiries, takes reorder requests, and routes urgent supply chain issues to the right team.

AI Quarterback

Flags overdue shipments, expiring quotes, unpaid invoices, and customers due for reorder follow-up.

Inventory & Supplier Management

Track stock levels, supplier relationships, and reorder points all within the CRM.

Real-World Use Cases

How distribution & logistics businesses use CxTrack every day.

Order Status Call Flood

Your warehouse ships 200 orders daily. 30% of inbound calls are 'Where's my order?' Your team spends hours on status updates.

AI answers status inquiries instantly with real-time tracking data. Your team handles exceptions only.

Reorder Timing

A key customer reorders every 6 weeks. You miss the window and they source from a competitor.

Quarterback flags customers approaching their reorder cycle. Proactive outreach secures the repeat business.

Low Stock Alert

Your best-selling SKU runs out because nobody noticed inventory dropping. Customers get backorder delays.

Automated reorder point alerts trigger when stock hits minimum levels. No more surprise stockouts.

Your Pipeline Stages

Quote
Order Placed
Processing
Shipped
Delivered
Invoiced

Stages are fully customizable. This is the starting template.

Your CRM Speaks Distribution & Logistics

Customers
Accounts
Products
Inventory
Pipeline
Order Pipeline

Distribution & Logistics FAQs

Can customers check their order status by phone?

Yes. The AI voice agent can look up order details and provide real-time status updates to callers.

Does it integrate with shipping providers?

CxTrack supports webhook and API integrations for connecting with your logistics and shipping systems.

Can I track supplier performance?

Yes. Supplier records include delivery history, on-time rates, and relationship notes.

Ready to Transform Your Distribution & Logistics Business?

Start free. AI Quarterback and your industry template activate immediately.

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© 2026 CxTrack. All rights reserved.Headquartered in Winnipeg, MB. Serving businesses across Canada.