Your Business. Your CRM. Your Rules.
No template fits a pet groomer, a consultancy, and a software shop the same way. CxTrack renames every field, stage, and module until the CRM speaks your business, not ours.
Sound familiar?
The daily friction that quietly costs general business teams revenue.
How CxTrack solves it
Pre-configured for general business teams. Ready to use from day one.
Universal Pipeline
Start with Lead, Qualified, Proposal, Negotiation, Won/Lost and customize every stage name to match your workflow.
AI Voice Agent
Configure your AI receptionist with your business terminology, qualifying questions, and routing rules.
AI Quarterback
Works on any pipeline configuration. Flags stale deals, inactive contacts, and overdue tasks regardless of your industry.
Custom Everything
Custom fields, custom labels, custom pipeline stages, custom modules. Make CxTrack speak your language.
Real-world use cases
How general business businesses use CxTrack every day.
Niche Industry Setup
You run a pet grooming business. No CRM has a template for that. You spend days configuring a generic tool.
General Business template lets you rename everything in minutes. 'Customers' becomes 'Pet Parents', 'Pipeline' becomes 'Grooming Queue'.
Multi-Service Business
Your company offers consulting, training, and software. Each service has different sales cycles and stages.
Multi-pipeline support gives each service its own workflow while sharing the same contact database.
Growing Into Structure
You've been running your business on spreadsheets and sticky notes. You need a CRM but don't know where to start.
Start with the default pipeline and customize as you learn what works. CxTrack grows with you -- no commitment to a rigid structure.
Your pipeline stages
Stages are fully customizable. This is the starting template.
Your CRM speaks General Business
General Business FAQs
How customizable is the General Business template?
Fully. Every field label, pipeline stage, module visibility setting, and terminology can be changed to match your exact business workflow.
Can I switch templates later?
Yes. You can change your industry template at any time. Your data is preserved; only labels and visibility settings change.
Is General Business less powerful than industry-specific templates?
No. It has the same features and capabilities. Industry templates simply pre-configure settings to save you setup time.
Ready to run your general business business on CxTrack?
Contact us and we will scope exactly what to build and run for your business.
One platform for the work you
keep paying six tools to do.
Book a discovery call and we will map exactly how we would build and run it for your business. No sales gauntlet, no obligation.
Built in Canada. Every engagement scoped to your business.