Fewer No-Shows. Better Patient Communication.
Monday morning, twenty patients call to book at once. CxTrack handles the overflow, sends the reminders that cut no-shows, and surfaces the follow-up nobody logged.
Sound familiar?
The daily friction that quietly costs healthcare teams revenue.
How CxTrack solves it
Pre-configured for healthcare teams. Ready to use from day one.
Appointment Pipeline
Track patients from initial inquiry through follow-up. Visual stages for Scheduled, Confirmed, Completed, and Follow-Up.
AI Voice Agent
Answers patient calls 24/7, schedules appointments, handles rescheduling requests, and routes urgent calls to on-call staff.
AI Quarterback
Surfaces patients due for follow-ups, overdue tasks, and lapsed appointments so no patient falls through the cracks.
Automated Reminders
Multi-channel reminders (call, SMS, email) with intelligent retry logic to reduce no-shows.
Real-world use cases
How healthcare businesses use CxTrack every day.
Peak Hour Call Management
Monday morning hits and 20 patients call simultaneously to book or reschedule. Your 2-person front desk can't keep up.
AI handles overflow calls instantly -- scheduling, rescheduling, and answering FAQs while staff focus on in-office patients.
No-Show Recovery
A patient misses their appointment with no notice. The slot goes empty and revenue is lost.
Automated reminders reduce no-shows by 60%. Missed slots trigger immediate outreach to fill from the waitlist.
Post-Visit Follow-Up
A patient needs a 2-week follow-up but nobody tracks it. They don't come back and their condition worsens.
Quarterback flags every overdue follow-up. Automated outreach re-engages patients before they lapse.
Your pipeline stages
Stages are fully customizable. This is the starting template.
Your CRM speaks Healthcare
Cut no-shows with automated reminders, and never let a patient follow-up slip, with a CRM built for care.
Read the full case studyHealthcare FAQs
Is CxTrack HIPAA compliant?
CxTrack uses Supabase infrastructure with row-level security, encryption at rest and in transit, and SOC 2 compliance. Contact us to discuss HIPAA-specific requirements for your practice.
Can the AI handle appointment rescheduling?
Yes. The voice agent engages in natural conversation to find a new time, checks availability, and updates the calendar automatically.
Does it integrate with EHR systems?
CxTrack supports webhook and API integrations. We can build custom connectors for your EHR system.
Ready to run your healthcare business on CxTrack?
Contact us and we will scope exactly what to build and run for your business.
One platform for the work you
keep paying six tools to do.
Book a discovery call and we will map exactly how we would build and run it for your business. No sales gauntlet, no obligation.
Built in Canada. Every engagement scoped to your business.