Every Emergency Call Answered. Every Job Tracked.
A pipe bursts at 2 am and the call still gets answered. CxTrack triages the emergency, opens the job ticket, and alerts your on-call tech while you sleep.
Sound familiar?
The daily friction that quietly costs contractors & home services teams revenue.
How CxTrack solves it
Pre-configured for contractors & home services teams. Ready to use from day one.
Job Pipeline
From Emergency Call through Dispatch, In Progress, Completed, and Invoiced. Track every job visually.
AI Voice Agent
Answers emergency calls 24/7, triages urgency, creates job tickets, and dispatches your nearest available tech.
AI Quarterback
Flags overdue follow-ups, expiring quotes, and unpaid invoices so revenue doesn't leak.
Smart Dispatch
Auto-create job tickets from calls with customer address, issue description, and urgency level.
Real-world use cases
How contractors & home services businesses use CxTrack every day.
2 AM Emergency Call
A homeowner's pipe bursts at 2 AM. They call your company but you're asleep.
AI answers, triages the emergency, creates a job ticket with address and issue details, and alerts your on-call tech.
Seasonal Maintenance Outreach
Fall arrives and 200 past customers need furnace tune-ups. You forget to reach out until competitors have already booked them.
Quarterback triggers seasonal reminders. Bulk outreach fills your schedule weeks in advance.
Quote Follow-Up
You gave a $12K quote 3 weeks ago. The homeowner went quiet and you forgot to follow up.
Quarterback flags the expiring quote at day 7. You reconnect before the customer picks another contractor.
Multi-Tech Dispatch
3 emergency calls come in within an hour. You need to dispatch the right tech to the right job based on location and skill.
Each call auto-generates a ticket. You see all techs' availability and proximity in one view.
Your pipeline stages
Stages are fully customizable. This is the starting template.
Your CRM speaks Contractors & Home Services
Answer every emergency call, dispatch faster, and stop chasing paperwork, with a CRM built for the field.
Read the full case studyContractors & Home Services FAQs
Can the AI voice agent handle emergency triage?
Yes. The agent asks about the issue type, severity, and safety concerns, then routes emergencies to your on-call team immediately while creating a job ticket.
Does it work with seasonal scheduling?
Yes. The pipeline and scheduling adapt to seasonal demand. Quarterback alerts you to follow up with past customers when their maintenance season approaches.
Can technicians update jobs from the field?
Yes. CxTrack's mobile interface lets techs update job status, add notes, and capture photos directly from their phone.
Ready to run your contractors & home services business on CxTrack?
Contact us and we will scope exactly what to build and run for your business.
One platform for the work you
keep paying six tools to do.
Book a discovery call and we will map exactly how we would build and run it for your business. No sales gauntlet, no obligation.
Built in Canada. Every engagement scoped to your business.