Every Emergency Call Answered. Every Job Tracked.
Built for HVAC, plumbing, electrical, and general contracting. AI answers after-hours emergencies, creates job tickets, and dispatches your team.
Sound Familiar?
How CxTrack Solves It
Pre-configured for contractors & home services teams. Ready to use from day one.
Job Pipeline
From Emergency Call through Dispatch, In Progress, Completed, and Invoiced. Track every job visually.
AI Voice Agent
Answers emergency calls 24/7, triages urgency, creates job tickets, and dispatches your nearest available tech.
AI Quarterback
Flags overdue follow-ups, expiring quotes, and unpaid invoices so revenue doesn't leak.
Smart Dispatch
Auto-create job tickets from calls with customer address, issue description, and urgency level.
Real-World Use Cases
How contractors & home services businesses use CxTrack every day.
2 AM Emergency Call
A homeowner's pipe bursts at 2 AM. They call your company but you're asleep.
AI answers, triages the emergency, creates a job ticket with address and issue details, and alerts your on-call tech.
Seasonal Maintenance Outreach
Fall arrives and 200 past customers need furnace tune-ups. You forget to reach out until competitors have already booked them.
Quarterback triggers seasonal reminders. Bulk outreach fills your schedule weeks in advance.
Quote Follow-Up
You gave a $12K quote 3 weeks ago. The homeowner went quiet and you forgot to follow up.
Quarterback flags the expiring quote at day 7. You reconnect before the customer picks another contractor.
Multi-Tech Dispatch
3 emergency calls come in within an hour. You need to dispatch the right tech to the right job based on location and skill.
Each call auto-generates a ticket. You see all techs' availability and proximity in one view.
Your Pipeline Stages
Stages are fully customizable. This is the starting template.
Your CRM Speaks Contractors & Home Services
Elite HVAC & Plumbing achieved 3x faster response time and 25% more jobs with CxTrack.
Read the Full Case StudyContractors & Home Services FAQs
Can the AI voice agent handle emergency triage?
Yes. The agent asks about the issue type, severity, and safety concerns, then routes emergencies to your on-call team immediately while creating a job ticket.
Does it work with seasonal scheduling?
Yes. The pipeline and scheduling adapt to seasonal demand. Quarterback alerts you to follow up with past customers when their maintenance season approaches.
Can technicians update jobs from the field?
Yes. CxTrack's mobile interface lets techs update job status, add notes, and capture photos directly from their phone.
Ready to Transform Your Contractors & Home Services Business?
Start free. AI Quarterback and your industry template activate immediately.
Stop Guessing. Start Automating.
Book a 30-minute audit. We'll map your biggest leaks and show you the exact automation roadmap. No pitch. No pressure.
